Family Digital Hygiene and Child Safety Review for Adelaide Families: Lock Down the Phishing and Scam Risk Across Three Generations

Your mum forwards you a text about a missed Australia Post delivery and asks if she should click it. Your fourteen-year-old has been chatting with someone on a game who is suddenly very interested in their school. Your partner uses the same password for the streaming account that your dad also logs into from his iPad in the granny flat. Somewhere in that mix is the message, the click, or the shared device that costs your family money, accounts, or your child’s sense of safety. The Family Digital Hygiene and Child Safety Review from Cyber by Exegesis is a single engagement designed to harden an Adelaide household across all three generations before that happens.

The problem

ACCC Scamwatch consistently ranks phishing as the most-reported scam category in Australia. The delivery channel is mundane — SMS, email, social DMs, and increasingly fake login pages reached through search ads — and the targets inside a household are not equal. Older parents fall for impersonation scams (myGov, ATO, Australia Post, banks). Teenagers click links inside games and on social platforms where the social pressure is built into the message. Shared family devices store everyone’s saved passwords and signed-in sessions, so one bad click on the lounge-room iPad exposes the whole household.

The ACSC guidance for individuals and families is clear that the controls are not exotic: strong unique passphrases, multi-factor authentication on the accounts that matter, recognising the shape of a scam, and knowing where to report. The eSafety Commissioner adds the child-safety layer — what to do when a child is contacted, bullied, or sees something they should not. Most Adelaide families have never sat down and walked through all of this in one go.

What the Family Digital Hygiene and Child Safety Review does

Cyber by Exegesis runs a fixed-scope household engagement covering:

• An account-by-account passphrase and MFA review for the parents’ critical accounts (email, banking, myGov, Apple/Google ID, primary social).
• Device-level child safety settings configured on each child’s phone, tablet, console, and laptop — screen time, content filters, purchase controls, and app-install restrictions.
• A social-media sharing-pattern walkthrough with each child old enough to have an account, focused on what attackers and strangers can infer from public posts.
• An aging-parent scam-awareness setup — a printed one-page reference of the five scam shapes (delivery, government impersonation, bank “fraud team”, romance, remote-access support), plus a “ring me before you click or pay” rule embedded into their phone.
• A short briefing on eSafety reporting routes for cyberbullying, image-based abuse, and harmful content, so every adult in the household knows where to go.
• A written family playbook — what was changed, what each person needs to remember, and what to do in the first hour if something goes wrong.

Cyber by Exegesis is the cyber consultancy line of Exegesis — the same company behind the DRMO live product. This is a preventive engagement. We are not your IT support; we set the household up, document it, and step back.

How it works

1. We confirm scope on a short call — who lives in the household, which devices and accounts are in play, and which older relatives you want included.
2. We come to your home (or run it remotely, your call) for a two to three hour session and work through the device and account list with each person present.
3. We configure child-safety settings on each child’s device alongside the relevant parent, so you know how to change them later.
4. We sit with the older relative in the household for 30 minutes on scam recognition and put the printed reference somewhere they will actually see it.
5. We leave you with the written family playbook and a 60-day check-in to confirm the controls have stuck.

Why this matters in Adelaide

Adelaide households skew toward multi-generational arrangements — older parents living nearby or in a granny flat, adult children moving home longer, shared cars and shared streaming accounts. That is exactly the cross-generational surface phishing exploits: the scam text that reaches the grandparent, the gaming-platform DM that reaches the teenager, the reused password on the family streaming login. ACCC Scamwatch reporting shows older Australians carry disproportionate scam losses, while eSafety’s caseload shows children and teenagers carry the harm side. An Adelaide family that runs this review once closes the obvious gaps across all three generations in a single afternoon.

Sources

• ACSC guidance for individuals and families: https://www.cyber.gov.au/protect-yourself
• ACCC Scamwatch (National Anti-Scam Centre): https://www.scamwatch.gov.au/
• eSafety Commissioner: https://www.esafety.gov.au/
• Cyber by Exegesis — Family Digital Hygiene and Child Safety Review (waitlist)

Join the waitlist

Join the waitlist — first access when Cyber by Exegesis opens the Family Digital Hygiene and Child Safety Review for Adelaide households

We are sequencing engagements by household shape — families with primary-school kids, families with teenagers, and families supporting an older relative. Join the waitlist with a one-line description of your household and we will tell you when we are ready to take a brief.