Family Digital Hygiene and Child Safety Review for Brisbane Households: One Pass Across Every Device, Every Account, Every Person Under Your Roof
Your teenager just got a DM from someone claiming to be a recruiter for a part-time job. Your mum forwards you a text about a “missed parcel delivery” and asks if she should click it. The family iPad has been logged into your streaming account, your kid’s school portal, and a game store all month, and you genuinely don’t know what’s been installed on it. Meanwhile the ATO-impersonation SMS, the MyGov-lookalike email, and the “your package is held at customs” message land on three different phones in the same week. The Family Digital Hygiene and Child Safety Review from Cyber by Exegesis is a single fixed-scope pass across the whole household — designed around the way Australian scams actually arrive in 2026.
The problem
ACCC Scamwatch consistently identifies phishing as the most-reported scam category in Australia, and the targets are not evenly distributed inside a household. Older parents are over-represented in remote-access and impersonation-scam losses. Children and teenagers are over-represented in social-media-based contact risks and oversharing. The adults in the middle — usually managing devices for everyone — are the ones who get the MyGov, ATO, and bank-impersonation messages.
The ACSC’s guidance for individuals and families is clear that household digital safety is not one control on one device. It is a stack: strong unique passwords with a manager, multi-factor authentication on the accounts that matter, recognising the shape of a scam message before clicking, and knowing where to report when something happens. Most Brisbane families have two or three of these in place. Almost none have all of them, all the way across every person in the home.
What the Family Digital Hygiene and Child Safety Review does
Cyber by Exegesis runs a fixed-scope household review covering the full surface:
- An account-level audit for the adults — password manager setup, MFA on email, banking, MyGov, and the two or three other accounts that would be catastrophic to lose. Recovery-email and recovery-phone hygiene checked.
- Device-level child safety settings on iPads, iPhones, Android tablets, and shared laptops — screen time, content filters, app-install controls, in-app purchase locks, and family-sharing configuration aligned to each child’s age.
- A social-media sharing review with any teenagers in the home — privacy settings, friend-request hygiene, location sharing, and a calm conversation about the shape of contact-based scams and grooming attempts they are likely to see.
- A scam-awareness setup for aging parents or grandparents in the household — what an ATO, MyGov, Australia Post, or bank message actually looks like, what the family rule is before acting on any unexpected message asking for money or login details, and a single phone number to call before doing anything.
- A laminated one-page household reference covering eSafety Commissioner reporting routes (cyberbullying, image-based abuse, harmful content) and Scamwatch reporting for scams that get through.
Cyber by Exegesis is the cyber consultancy line of Exegesis — the same company behind DRMO. This engagement is preventive and educational. We are not monitoring your family’s devices ongoing; we set the household baseline and leave you with the controls and the routines.
How it works
- We confirm scope on a short call — how many adults, how many children and their ages, how many older relatives in the household, and which devices and accounts are in play.
- We schedule a single home visit (or video session, your call) of around two hours, with each person present for the part that concerns them.
- We work through the adults’ accounts first, then the children’s devices and social-media settings, then sit with any older relatives for the scam-awareness setup.
- We leave the household with the laminated reference card, a short written summary of what was changed, and a 60-day check-in window if anything surfaces.
Why this matters in Brisbane
Brisbane households sit inside the same national scam landscape ACCC Scamwatch reports on, and the message volume into Queensland mobile numbers tracks the national pattern. Brisbane also has a high share of multi-generational living arrangements — adult children with aging parents nearby or under the same roof — which is exactly the cross-generational risk surface this review is designed for. A single review pass closes the obvious gaps across every person in the home, in language each of them can actually use the next time a message arrives.
Sources
- ACSC guidance for individuals and families: https://www.cyber.gov.au/protect-yourself
- ACCC Scamwatch (National Anti-Scam Centre): https://www.scamwatch.gov.au/
- eSafety Commissioner — reporting routes for cyberbullying, image-based abuse, and harmful content: https://www.esafety.gov.au/
- OAIC Notifiable Data Breaches scheme (where a scam results in an eligible data breach affecting a service you use): https://www.oaic.gov.au/privacy/notifiable-data-breaches
- Cyber by Exegesis — Family Digital Hygiene and Child Safety Review (waitlist)
Join the waitlist
We are sequencing household reviews by suburb cluster and by household size. Join the waitlist with the number of adults, children (and ages), and older relatives in the home — we will tell you when we are ready to book a visit.