Family Digital Hygiene and Child Safety Review for Perth Families: Lock Down the Accounts Before Someone Else Does
Your teenager’s Instagram suddenly logs them out and the recovery email has been changed. Your mum calls because her email “is acting weird” and she clicked a link from what looked like Australia Post yesterday. The shared iPad the kids use still has your saved card details and your old Gmail signed in. None of these are dramatic on their own — but each one is a door an attacker walks through to take over an account, then uses that account to reach the next person in your family. Family Digital Hygiene and Child Safety Review from Cyber by Exegesis is the engagement designed to close those doors across a Perth household in one pass.
The problem
Account takeover is rarely a sophisticated attack. It is usually a reused password leaked in someone else’s breach, a missing second factor, a recovery email nobody has logged into for five years, or a scam SMS that harvests a one-time code. ACSC’s guidance for individuals and families is explicit that strong, unique passphrases plus multi-factor authentication on important accounts are the controls that stop most of this — but very few households have applied them consistently across every adult, every child, and every shared device.
Families also have a structural problem businesses do not. The risk surface is cross-generational. Aging parents are over-represented in ACCC Scamwatch reporting for phishing and remote-access scams. Children and teenagers are reachable through cyberbullying, image-based abuse, and grooming attempts that the eSafety Commissioner has formal reporting routes for — but only if a parent knows the route exists before something happens. One compromised account in the household — a parent’s email, a grandparent’s myGov, a teenager’s social — usually becomes the stepping stone to the next.
What the Family Digital Hygiene and Child Safety Review does
Cyber by Exegesis runs a single fixed-scope engagement covering the whole household:
- An account inventory across parents, children, and any aging relatives in scope — email, social, banking, retail, myGov, school portals — with MFA status checked on each.
- A password-manager setup (one per adult, age-appropriate setup for older children) so unique passphrases are actually achievable, not just aspirational.
- Device-level child safety settings on iOS, Android, Windows, and the gaming consoles in the house — screen time, content restrictions, in-app purchase locks, and family sharing configured to match the ages involved.
- A social-media sharing-pattern review — what your children are posting publicly, what location metadata is attached, what their friend lists look like.
- An eSafety reporting walk-through — we show you, in writing, exactly where to report cyberbullying, image-based abuse, or harmful content so the route is in the family’s hands before it is needed.
- An aging-parent scam-awareness setup — caller-ID settings, a “pause and call us first” rule for any unexpected payment or login request, and a printed one-pager they can keep by the phone.
- A short written report listing what was changed, what each family member still needs to do, and a 90-day check-in.
Cyber by Exegesis is the cyber consultancy line of Exegesis — the same company behind the DRMO live product. This engagement is preventive. We are not monitoring your family’s accounts after we leave; we set the controls and hand the household a document it can actually use.
How it works
- We confirm scope on a short call — how many adults, how many children and their ages, whether aging parents are in or out of scope, and which devices are shared.
- We run a 90-minute on-site or video session with the parents to inventory accounts and turn on MFA across the ones that matter most (email and banking first, then social and retail).
- We sit with each child for an age-appropriate session — usually 20 to 40 minutes — to configure their devices, review their social sharing, and walk through eSafety reporting.
- If aging parents are in scope, we run a separate 45-minute session focused on scam recognition and a simple “call a family member before you act” rule.
- We deliver the written report with the 90-day check-in.
Why this matters in Perth
Perth households skew toward larger homes, multiple devices per person, and a high rate of cross-generational caring arrangements — adult children supporting aging parents, grandparents helping with school pickups and shared devices. That is exactly the family shape account-takeover attackers exploit, because one compromised mailbox in the household reaches everyone else on the contact list. A Perth family that turns on MFA across the accounts that matter, configures the kids’ devices honestly, and gives the grandparents a printed scam-awareness sheet closes most of the doors before anyone has to make a difficult phone call to a bank.
Sources
- ACSC guidance for individuals and families: https://www.cyber.gov.au/protect-yourself
- eSafety Commissioner (reporting cyberbullying, image-based abuse, and harmful content): https://www.esafety.gov.au/
- ACCC Scamwatch (National Anti-Scam Centre): https://www.scamwatch.gov.au/
- OAIC Notifiable Data Breaches scheme (in the event a compromised account exposes personal information held by an organisation): https://www.oaic.gov.au/privacy/notifiable-data-breaches
- Cyber by Exegesis — Family Digital Hygiene and Child Safety Review (waitlist)
Join the waitlist
We are sequencing engagements by household composition (number of children, ages, whether aging relatives are in scope). Join the waitlist with a short note on your family shape — we will tell you when we are ready to take a brief.