Family Digital Hygiene and Child Safety Review for Perth Households: Close the Phishing and Scam Gaps Across Three Generations Under One Roof

Your mum forwards you a text from “Australia Post” asking her to pay a $3.50 redelivery fee — she already clicked it. Your 13-year-old has been messaging someone on a game chat who is now asking for a photo. Your partner reuses the same password across the household streaming accounts, the family Gmail, and the MyGov login. None of these are catastrophes yet, but they are the three doors a phishing or scam attacker walks through to drain a Perth family’s accounts, identity, or sense of safety. The Family Digital Hygiene and Child Safety Review from Cyber by Exegesis is the engagement designed to close all three at once.

The problem

ACCC Scamwatch consistently records phishing as the most-reported scam category in Australia. The attackers are not targeting your family specifically — they are running at scale across SMS, email, social DMs, and game chat, and they only need one person in your household to click. Aging parents are over-represented in money-loss reports because the lures (toll notices, ATO refunds, “your parcel is held”) match the kind of admin they actually deal with. Children and teenagers are targeted differently — for grooming, image coercion, and account takeover — but the underlying mechanic is the same: a fraudulent message designed to extract credentials, money, or trust.

The ACSC guidance for individuals and families is clear that the controls are not exotic: turn on multi-factor authentication, use a password manager, configure device-level child safety, know where to report. The problem is that most households never sit down and do them across every person under the roof, on every device. A review is a once-off that does it properly.

What the Family Digital Hygiene and Child Safety Review does

Cyber by Exegesis runs a fixed-scope household engagement covering the full surface:

• A household account audit — MFA enabled on the email accounts that anchor everything else (Gmail, Outlook, iCloud, MyGov), unique passwords moved into a password manager, and recovery details checked on each.
• Device-level child safety configuration on iOS Screen Time, Android Family Link, and the consoles and streaming devices in the house — set with you, not for you, so you can change them later.
• A social-media sharing review for the kids’ and teens’ accounts — privacy defaults, location sharing, who can DM, and what is publicly searchable.
• A 30-minute scam-awareness session built for aging parents or grandparents in the household, walking through the three or four lures (toll, parcel, bank, ATO) they will actually see and how to verify before clicking.
• A one-page printed reporting card for the fridge: how to report a scam to Scamwatch, how to report cyberbullying or image-based abuse to the eSafety Commissioner, and how to lock an account if someone clicks.
• A short written summary of what was set and what to revisit in 12 months.

Cyber by Exegesis is the cyber consultancy line of Exegesis — the same company behind the DRMO live product. This is a preventive household engagement; we are not your IT support and we are not an incident responder.

How it works

1. We confirm scope on a short call — who lives in the household, what devices are in play, and which accounts anchor the family (the parents’ email, MyGov, banking, the kids’ Apple or Google IDs).
2. We run a 90-minute on-site or video session with the parents/guardians to audit accounts, turn on MFA, and move passwords into a manager.
3. We sit with each child or teenager (with a parent present) for 20–30 minutes on their devices and social accounts, setting child-safety and sharing defaults together.
4. We run the 30-minute scam-awareness session with any aging parents or grandparents in the household, using real Australian lure examples.
5. We leave the written summary, the fridge card, and a 12-month review prompt.

Why this matters in Perth

Perth households are geographically separated from a lot of east-coast family — which means grandparents, aunts, and uncles are often in different states, and the family’s day-to-day is conducted over messaging, shared photo albums, and remote MyGov and banking access. That distance widens the phishing surface: aging parents handle more admin online without anyone over their shoulder, and kids’ social lives run almost entirely through devices. A Perth family that hardens MFA, sets child-safety defaults, and knows the eSafety and Scamwatch reporting routes is closing the doors phishing depends on — before the click rather than after.

Sources

• ACCC Scamwatch (National Anti-Scam Centre): https://www.scamwatch.gov.au/
• ACSC guidance for individuals and families: https://www.cyber.gov.au/protect-yourself
• eSafety Commissioner (cyberbullying, image-based abuse, child online safety reporting): https://www.esafety.gov.au/
• OAIC Notifiable Data Breaches scheme (where a household account compromise involves an organisation’s eligible breach): https://www.oaic.gov.au/privacy/notifiable-data-breaches
• Cyber by Exegesis — Family Digital Hygiene and Child Safety Review (waitlist)

Join the waitlist

Join the waitlist — first access when Cyber by Exegesis opens the Family Digital Hygiene Review for Perth households

We are sequencing household engagements by suburb and by household shape (parents + young kids, parents + teens, multi-generational with grandparents on site or nearby). Join the waitlist with your suburb and a short note on who lives in the house — we will tell you when we are ready to take a brief from your family.