Scam and Phishing Triage for Adelaide Individuals: Get a Second Opinion Before You Click, Pay, or Panic
You get a text saying your myGov account has been suspended, or an email from “the ATO” with a refund link, or a WhatsApp message from someone claiming to be your adult child on a new number asking for money. Something feels off, but you can’t quite say what — and the message is engineered to make you act quickly. Scam and Phishing Triage from Cyber by Exegesis is a short, paid second opinion: send us the message, we tell you whether it is a scam, what signals we used to decide, and what to do next if you have already clicked.
The problem
ACCC Scamwatch reports phishing and impersonation scams as the most-reported scam category in Australia, and the National Anti-Scam Centre regularly publishes alerts on the live variants — fake delivery platforms, fake recruiters impersonating Amazon and YouTube, fake crypto trading platforms seeded through messaging apps. The ACSC’s guidance for individuals and families is clear that recognition is the first defence, but recognition is hard when you are looking at one message in isolation, on a phone, in the middle of doing something else.
Most adults do not have a trusted person to forward a suspicious message to. Friends and family are not experts. The bank can only tell you after you have paid. By the time the right person sees the message, you have either clicked or you have spent an hour second-guessing yourself.
What Scam and Phishing Triage does
Cyber by Exegesis runs a fixed-scope triage engagement for one suspicious message, link, or invoice:
- A structured review of the message you forward us — sender, headers, link destinations, payment details, language patterns, and the specific impersonation playbook it matches (if any).
- A clear verdict: likely scam, likely legitimate, or inconclusive — with the specific signals we used to reach it.
- Cross-reference against current ACCC Scamwatch alerts and ACSC guidance for individuals, so the verdict reflects scams active in Australia this week, not generic advice.
- Next-steps guidance if you have already clicked, entered credentials, or paid — including which accounts to reset first, how to contact your bank, and when to report to Scamwatch or, if personal information is involved, what the OAIC Notifiable Data Breaches scheme means for you.
- A short written summary you can keep, share with a family member, or send to your bank.
Cyber by Exegesis is the cyber consultancy line of Exegesis — the same company behind the DRMO live product. Triage is a one-off engagement. We are not a monitoring service and we are not your bank; we give you a verdict on the message in front of you.
How it works
- You join the waitlist and we send you a secure intake link when triage opens for Adelaide.
- You forward the suspicious message (with full headers if possible), screenshots, or the invoice PDF — plus a one-line description of how it reached you.
- We review the message against current Scamwatch alert patterns and ACSC recognition signals, and check link destinations and sender infrastructure in a sandbox.
- We return a written verdict within a defined turnaround window, including the signals we used and the recommended next steps.
- If you have already clicked or paid, we include a prioritised account-recovery checklist and the relevant reporting channels (Scamwatch, your bank, the eSafety Commissioner if abuse is involved, the OAIC where personal information has been exposed).
Why this matters in Adelaide
Adelaide skews older than the national average, and impersonation scams — ATO, myGov, Australia Post, the “hi mum” SMS — disproportionately target adults managing their own affairs, paying their own bills, and helping older parents do the same. ACCC Scamwatch consistently flags these categories among the most-reported in Australia. An Adelaide adult who has one trusted place to forward a suspicious message before clicking removes the single biggest variable in phishing loss: the rushed decision made alone, on a phone, late at night.
Sources
- ACCC Scamwatch (National Anti-Scam Centre): https://www.scamwatch.gov.au/
- ACSC guidance for individuals and families: https://www.cyber.gov.au/protect-yourself
- OAIC Notifiable Data Breaches scheme (where a scam exposes personal information): https://www.oaic.gov.au/privacy/notifiable-data-breaches
- eSafety Commissioner (where a scam crosses into online abuse or impersonation of a person): https://www.esafety.gov.au/
- Cyber by Exegesis — Scam and Phishing Triage (waitlist)
Join the waitlist
We are sequencing triage capacity by city and turnaround tier. Join the waitlist with your city and the channel where you most often receive suspicious messages (SMS, email, WhatsApp, social) — we will let you know when triage opens for Adelaide.